Once a prescription order has shipped, we’re unable to accept returns or issue refunds prescription medications cannot be reused or resold, so all sales are final.
If you believe there was an error with your order or prescription, please contact our support team and we’ll be happy to look into it.
Returns & Refunds
How returns and refunds work for prescription orders at Glo.
All sales are final once a prescription order has shipped
Once a prescription order has shipped, we’re unable to accept returns or issue refunds. Prescription medications cannot be reused or resold, so all sales are final.
If you believe there was an error with your order or prescription, please contact our support team and we’ll be happy to look into it.
Something wrong with your order?
Our Care Team is here 7 days a week, 8 AM to 9 PM, and will look into any order or prescription error.