Who is Glo for?
Is my information safe with Glo?
Yes. We take the privacy and security of your information seriously. Your health information is protected using encryption and access controls, and is only shared with the Providers and pharmacies involved in your care. We never sell your personal information. You can read more in our Privacy Policy and Consumer Health Data Privacy Policy.
What is Glo?
What if I need help signing in to my account?
How much does Glo cost?
Do I need insurance to use Glo?
How long does it take to hear back from a Provider?
Can I cancel my membership anytime?
Frequently asked questions
Everything you need to know about Glo, from how it works to pricing, privacy and your care.
About Glo
Glo is for adults looking for accessible, personalized care for weight management and related health goals. Whether you’re exploring GLP-1 medications for the first time or looking to switch from a higher-cost provider, Glo connects you with licensed Providers who can evaluate your health profile and determine if treatment is right for you, all from your phone or computer.
Glo is a telehealth platform that connects you with independent, licensed healthcare Providers for weight loss and metabolic health care 100% online. Through Glo, you can complete a health questionnaire, get matched with a Provider, and if appropriate, receive a prescription for FDA-approved or compounded GLP-1 medications like semaglutide or tirzepatide, shipped directly to your door.
Yes. We take the privacy and security of your information seriously. Your health information is protected using encryption and access controls, and is only shared with the Providers and pharmacies involved in your care. We never sell your personal information. You can read more in our Privacy Policy and Consumer Health Data Privacy Policy.
Pricing & insurance
Pricing depends on the medication and dose your Provider determines is right for you. Compounded medications through Glo start around $125/month, and brand-name medications like Wegovy or Zepbound may be available through insurance or at cash-pay rates. You can see full pricing details on our Pricing page or after completing your free intake quiz.
No, insurance is not required. Many of our compounded medications are available at affordable cash-pay prices regardless of insurance. If you do have insurance, our team can help check your coverage and handle prior authorization for eligible medications.
Yes. You can cancel or pause your Glo membership at any time from your account settings, with no long-term commitment required. See our Returns & Refunds page for details on how cancellations affect billing.
Care & your account
Most members hear back from a licensed Provider within 1-2 business days of completing their intake questionnaire. Once approved, your prescription is sent to the pharmacy and your medication typically ships within a few business days.
If you’re having trouble logging in, try resetting your password using the “Forgot password” link on the sign-in page. If you no longer have access to the email on file, or continue to have issues, contact our support team at support@glo.com and we’ll help you regain access to your account.
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Still have questions?
Our care team is here 7 days a week, 8 AM to 9 PM. Or take the quiz and a licensed provider will guide you.